Woolworths Customer Care Number – How To Speak With Woolworths Customer Service

You’ve probably seen the Woolworths Customer Care Number advertised on TV, but what happens when you call it? Do you know what to say and how to get the help you need?

In this article, we’ll take you through the process of calling the Woolworths Customer Care Number. We’ll also give you some insider tips on how to get the most out of your conversation with Woolworths Customer Service.

What Is Woolworths All About?

Woolworths is a South African retailer that offers a variety of products, including clothing, food, and home supplies. If you need to speak with customer service, the Woolworths customer care number is the right place to start.

The team at Woolworths is dedicated to providing the best customer service possible. They’re committed to helping you with whatever question or concern you may have. Whether you need help with your account or have a question about a product, they’re more than happy to assist you.

So what are you waiting for? Give them a call today!


How to Contact Woolworths Customer Service

You can contact Woolworths customer service with any queries or complaints you may have. The easiest way to do this is by phone.

To speak with a customer service representative, dial the Woolworths customer care number, they have different customer care numbers, depending on the nature of your complaint.

Woolworths Contact Info:

General Enquiry

Phone Number: 0860 022 002

Fax: (021) 407 3995


Email: custserv@woolworths.co.za

International Caller: +27 21 407 7002

Call Centre Operating Hours:

Monday – Friday 8am – 5.30pm

Saturday 8am – 5pm


Sunday 9am – 1pm

Public Holidays 9am – 1pm

Christmas and New Year’s Day – Closed

Financial Services

Phone Number: 0861 50 20 20

Email: queries@wfs.co.za


Complaints: complaints@wfs.co.za

International Caller: +27 861 50 20 20

Call Centre Operating Hours:

Monday – Friday 8am – 9pm

Saturday 7:30am – 9pm


Sunday 7.30am – 9pm

Public Holidays 7.30am – 9pm

How to Contact Woolworths Online

If you need to speak with Woolworths customer service, there are a few different ways to do so. You can call their helpline at, which is listed above, or you can visit their website and chat with a customer service representative online.

The best way to contact Woolworths online is to submit a query on their official website, after which, they will reach out to you in no distance time.

Alternatively, you can also contact Woolworths customer service through their social media channels. They’re active on Facebook, Twitter and Instagram, and they’re always happy to help with any questions or concerns you may have.


So if you’re looking for a fast and easy way to get in touch with them, social media is the way to go.

Woolworths Online

Phone Number:

0860 100 987



International Caller:

+27 21 407 6137


Social Media Handles:

Facebook: @Woolworths

Instagram: @Woolworths

Twitter: @Woolworths

Call Centre Operating Hours:

Monday – Friday 8am – 7:30pm


Saturday 8am – 5pm

Sunday 8am – 2pm

Public Holidays 8am – 5pm

Christmas and New Year’s Day – Closed

Tips for Making Your Woolworths Customer Care Experience Better


Calling the Woolworths customer care number doesn’t have to be a daunting experience. It’s actually quite simple, and here are some tips to make sure you get the best out of it:

  • Make sure you know what you’re calling about. Have all relevant details written down or bookmarked so that you don’t forget anything.
  • The Woolworths team is available from 8 am to 7:30 pm on Monday to Friday, 8 am to 5 pm on Saturday and 8 am – 2 pm on Sunday, so make sure you call within this time frame to ensure your query gets addressed as soon as possible.
  • Speak clearly and slowly—the support team needs each word to be clear and understandable so that they can help out quickly and efficiently.
  • End your call by thanking the customer service agent for their help – this will go a long way in ensuring a smooth interaction for everyone!

FAQs About the Woolworths Customer Service

Are you curious to know how to get the most out of Woolworths’ customer service? Well, here are some of the most commonly asked questions and answers.

Q: How do I contact Woolworths customer service?

A: You can either call the number given above, or you can use their live chat function to contact them directly.

Q: How quickly do they respond?


A: Generally speaking, you should expect a response within 24 hours. However, if it is an urgent matter, you may want to try calling their customer service line and speaking with a representative directly.

Q: What kind of customer service do they offer?

A: Woolworths offers a variety of services such as product queries, order tracking and general inquiries about their products and services. They also have experts on hand who can provide advice on how to get the most out of your shopping experience.


When you need to speak with Woolworths customer service, the easiest way is to call the toll-free number listed above. The customer service team is available seven days a week to help you with any questions or concerns you may have.

If you need to return or exchange an item, or if you have a problem with your order, the customer service team will be happy to help. They can also help you find a store near you, or provide you with information about the products or services offered by Woolworths.


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