stmYou’ve probably had to call customer care at some point to either lodge a complaint or get help with a service issue. And if you’re like most people, you probably don’t enjoy it.
Most customer care experiences are pretty frustrating, but they don’t have to be. In this article, we’re going to show you how to get the most out of your PHED customer care call. We’ll also give you the PHED customer care number so you can contact them directly.
What Is PHED?
Port Harcourt Electricity Distribution Company, or PHED, is the company responsible for distributing electricity in the Port Harcourt area. If you’re experiencing a power outage, have a question about your bill, or need to report a problem with your service, you can contact PHED using the phone number listed below.
PHED is open from Monday to Friday, from 8:00 a.m. to 4:00 p.m. If you need to speak with someone after hours or on the weekend, you can leave a message on the answering machine and someone will get back to you as soon as possible.
How to Contact the PHED Customer Care Center
The PHED customer care number is 0700-2255-7433, 0908 7838 801, 0908 7838 800. You can also reach out to them through their social media platforms.
Facebook: PhedConnet
Instagram: PhedConnet
Twitter: PhedConnect
Alternatively, you can send them a mail via info@phed.com.ng, or fill a complaint form on their official website https://phed.com.ng/contact/
What Are the Services Provided by PHED Customer Care?
PHED customer care provides a wide range of services to its customers. These services are aimed at ensuring that you, the customer, get the best possible service from PHED. Some of these services include:
- Customer service and complaints
- Billing and payments
- Collection and enforcement
- Meter reading and registration
- Electrical maintenance and repairs
- New connection and disconnection
Advice for Dealing With Common Problems
Are you having trouble with your power supply? You’re not alone. Many people in Port Harcourt struggle with troublesome power outages and other common problems. But don’t worry, help is just a call away.
The PHED customer care number is always available for you to call for assistance with any issues that may arise. Whether it’s a system failure, an outage in your area, or just general advice, the customer care staff is there to help.
To get started, all you need to do is dial the toll-free PHED customer care number listed above from any phone and wait for the automated response.
From there, you can select the options that best suit your needs and be connected immediately with a customer service representative who can provide advice and answers to your questions.
FAQs About PHED Customer Care Number
If you’re looking for answers to some common questions about PHED customer care numbers, you’re in luck. This section includes the answers to some of the most frequently asked questions about PHED’s customer care services.
Q. How do I contact PHED customer care?
A. You can contact PHED’s customer service team by calling their hotline or sending an email directly via their website.
Q. What is the hotline number for PHED?
A. The hotline number for PHED is 0700-2255-7433.
Q. Is there a live chat portal for PHED customers?
A. Yes, there is a live chat portal available on their website where customers can chat with agents from 8 am to 8 pm daily.
Q. How do I pay my electricity bills online?
A. You can pay your electricity bills online by logging into your online account and following the instructions provided.
Conclusion
If you are having any issues with your PHED electricity, then you can use the PHED customer care number to resolve the issue. The customer care number will connect you with a customer service representative who can help you with your issue.
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