Jumia Whatsapp Number 2023: How To Contact Jumia Nigeria Customer Service

In this guide, I’m going to show you Jumia Whatsapp Number and other means you can use to contact their customer care service.

For those who don’t know, Jumia is Africa’s largest online shopping mall. This is a real fact. The site features over 14 million products available on the go. No other online mall comes close. Not even Konga or SLOT.

The company has been in existence in Africa for several years now and has its roots in Nigeria, Egypt, Algeria, Ivory Coast, Ghana, Morocco, Kenya and Senegal.

As you read on, you will find the official Jumia Nigeria Whatsapp Number to use in chatting with the company’s customer support online here.

How To Contact Jumia Nigeria Customer Service By Phone Call

To discuss with Jumia Nigeria’s support team via calls, dial the official Customer Care Number – 07006000000, 01-8883300 or 01-2772367.


These are the official phone numbers you can use to reach the customer service department at any time.

Please do note that you can only reach them from 8 am to 5 pm, Mondays to Fridays.

On Saturdays, as well as on Public Holidays like Easter or Christmas, you can only reach them from 9 am to 5 pm.

If this is not OK with you, you can use any of the other channels listed here to reach them.

How To Speak With Jumia Through Emails

Email communication has rapidly grown in our world today. Gone are the days you need to write a letter and send it via a Post Office to any company you want.


The problem with that outdated method is that it is stressful, time-consuming and less effective. Cases of missing letters are always reported.

However, with email communication, you can reach anyone, anywhere. Almost instantly. You can as well gain feedback from them in less than 24 hours.

To contact Jumia customer care representatives via email, send your message to service@jumia.com.ng

You’ll gain feedback as soon as possible. If you didn’t after 24, kindly resend your mail. This is usually one of the best ways to speak with the customer support department.

How To Contact The Customer Care Through Jumia Whatsapp Number

One of the fastest and best ways to reach Jumia is through the company’s Whatsapp Number for online chats.


Speaking of live chats, Jumia Whatsapp Number is 08181280977. Simply add the number to your contacts and send your message to it.

If you are searching for the number from outside Nigeria, you can save the number as +2348181280977. This is the official Jumia Nigeria Whatsapp Number to speak with the customer care team online.

Also Read: Sokoloan Whatsapp Number: How To Contact Sokoloan Customer Care

Jumia Official Website

This is also a very good means to get in touch with Jumia customer service centre. All you need do is visit the website www.jumia.com.ng and contact the company via the live chat option.

You can also use the below channels to do that.


How To Contact Jumia Nigeria On Social Media

Like most companies today, Jumia is available on the world’s top social media platforms.

You can find them on Facebook, Twitter, Instagram and several others.

To talk with their customer service reps through any of these social platforms, simply Follow their verified handles. You can either send them a DM or create a post and then tag their handle.

In Summary

It is no doubt that Jumia is one of the most popular brands in Africa. The online mall has in fact become a household name in Nigeria and many other countries on the continent.

We have in this guide listed the several ways to contact the customer care service online. Including through the official Jumia Nigeria Whatsapp Number.


Do not fail to get in touch with them for any issues or enquiries you may have.

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