stmYou’re having problems with your electricity, and you need to get in touch with Jos Electricity Distribution Company (JEDC). Don’t worry, we’re here to help.
In this article, we’ll provide you JED Customercare number. We’ll also show you how to troubleshoot some common problems. So, whether you’re having a blackout or your electricity is simply too expensive, don’t hesitate to call JEDC.
How to Contact Jos Elctricity Distribution Company
Now that you know all about JED and the services they offer, it’s time to learn how to contact them.
There are several ways to reach out to the team at JED. You can visit one of their offices in person, call their customer care number, or send them an email.
No matter which method you choose, be sure to have your account number handy. This will help the team quickly locate your account and help resolve your issue.
What Are the Different Methods of Contacting JED?
There are different methods of contacting JED. You can reach out to them through:
Phone: +234 706-940-3531, or +234 811-179
Email: customercare@jedplc.com
Facebook: officialjedplc
Twitter: Officialjedplc
Instagram: Officialjedplc
Contacting JED Online
If you have access to the internet, you can also contact JED online through their website https://www.jedplc.com/contact-us.php. This is a great option if you have a quick question or need to check your account balance.
On the website, simply click on the ‘Contact Us’ tab, fill in your details and select an appropriate query from the drop-down menu. If needed, you can provide additional information in the message section and submit your request.
You will receive an email confirmation with a ticket number once JED has received your query and one of their customer service representatives will respond to you as soon as possible.
Frequently Asked Questions About Contacting JED
You might have some questions about how to contact JED. We’ve rounded up some of the most common questions to help you out.
Q. What’s the best way to get in touch with JED?
A. The best way to get in touch with JED is through their website or over the phone, which can be done by calling their customer care number. You can also contact them via email or social media if that’s more convenient for you.
Q. Does JED have a live chat feature?
A. Yes, they do. You can talk to one of their representatives directly through their online live chat feature.
Q. Is there an emergency number for electricity outages?
A. Yes, there is an emergency hotline set up specifically for emergency power outages and other urgent matters related to electricity services.
Q. Can I complain about poor service?
A. Absolutely! You can submit your concerns in writing via mail or online, or call the customer care number and speak to someone directly about your complaint.
If you ever need help with any questions or concerns related to Jos Electricity Distribution Company (JED), know that JED’s customer service team is always available and happy to help!
Conclusion
Now that you know how to contact JED, what are you waiting for? Take action today and get the help you need! Remember, JED is here to help, so don’t hesitate to reach out if you have any questions or concerns.
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