IBEDC Customer Care Number: How To Contact Ibadan Electricity Distribution Company

You may have some questions about your electricity bill, or you may need to report a power outage. In any case, you can contact the Ibadan Electricity Distribution Company (IBEDC) for assistance.

In this article, we’ll provide you with IBEDC Customer care number, and other ways you can easily contact them and get a response.

Overview of the Ibadan Electricity Distribution Company

The Ibadan Electricity Distribution Company, also known as IBEDC, is responsible for the distribution of electricity to customers in the Ibadan area.

If you’re experiencing a power outage, have questions about your bill, or need to report a problem with your service, you can contact IBEDC using the customer care number listed below.

IBEDC’s customer care team is available Monday through Friday from 8:00 a.m. to 4:00 p.m. to answer your questions and help you resolve any problems you’re having with your service. They can also help you submit a payment or sign up for prepaid electricity.


What Services Does IBEDC Offer?

You can contact IBEDC for the following services:

  • Report a Fault
  • Request for Service
  • New Connection
  • Transfer of Ownership
  • Movement of meter
  • Disconnect/ Reconnection of service
  • Bills and payments
  • Complaints and inquiries

How To Contact IBEDC Customer Care.

If you’re having an emergency, such as a power outage, then you can reach out to them by phone. The IBEDC customer care number is 07001239999. Be sure to have your account details ready, as the customer service representative will need to access your account information.

Other Ways to Contact IBEDC

If you are not able to contact IBEDC through the toll-free number, there are other methods that you can use to get in touch with IBEDC. The easiest way to reach them is to visit their office. Alternatively, you can also opt for social media platforms such as Twitter and Facebook.

If you are not comfortable contacting them through one of these platforms, then you can try writing an email or sending a letter. Sending a letter is particularly useful if it includes important information that needs a response from the company.

It’s important to note that all these methods may require patience, as it may take a while before you get a response from IBEDC. But don’t be discouraged—having plenty of ways to reach out means that your voice will eventually be heard!


You can contact IBEDC through the following:

Office Address

Corporate Headquarters: Capital Building, 115 MKO Abiola Way (former Ring Road), Ibadan, Oyo State.

Customer Care

Phone: 07001239999

Email: info@ibedc.com

Social Media

Facebook: IBEDC.Ng


Twitter: IBEDC_NG

Instagram: IBEDC.Ng

LinkedIn: IBEDC


Email: whistleblowing@ibedc.com

FAQs on Contacting IBEDC

Are you still confused about how to contact the Ibadan Electricity Distribution Company? Here are some FAQs that might help you out.


Q. What are the various ways I can contact IBEDC?

A. You can contact IBEDC through their website, call center, email, or social media platforms.

Q. What is the IBEDC customer service number?

A. The customer service number for IBEDC is 07001239999

Q. Is there a live chat feature on the IBEDC website?


A. Yes, there is a live chat feature available on the website for customers who need immediate assistance.

Q. What other options do I have if I cannot connect to the customer service number?

A. You can alternatively reach out to IBEDC via email or social media.


The good news is that there is a customer care number for IBEDC that you can use to get in touch with them. This number is 07001239999, and you can use it to report a power outage, request for a new meter, or find out about your electricity bill.

Remember, you can also contact IBEDC through their social media platforms. You can find them on Twitter at @IBEDC_NG, on Facebook at Ibadan Electricity Distribution Company, and on Instagram @ IBEDC.Ng.


So, whichever platform you prefer, you can get in touch with IBEDC and resolve any issues you may have.

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