You’ve just lost your phone, and with it, your access to your Stanbic Bank account. You had a busy day today and really don’t want to have to go through the hassle of calling customer service and getting everything sorted out. What can you do?
Luckily, you can easily block and unblock your Stanbic Bank account right from your phone. Read on to find out how.
Stanbic IBTC bank has introduced several ways to block your bank account, this can be done from the comfort of your home. Gone are the days when you’ll have to call the customer care representatives, they place you on hold until it’s your turn to be attended to.
Moreover, we might also face network challenges trying to reach them or run out of airtime. You need not worry, the bank in their own wisdom has introduced easy and fast ways to block your account and ATM in case of emergency.
How to Use USSD to Block Your Stanbic Bank Account
Simply Dial *909#, Select “block my account.” Before this takes effect, you must enter your transaction pin.
How to Use SMS to Block Your Stanbic Bank Account
Send “Block card NUBAN” to 30909 from your registered cell phone to lock your account via SMS banking. Please be aware that the NUBAN is the last 10 digits of your account number.
How to Block Your Stanbic Bank Account With Mobile Banking
- Log in to your Stanbic Bank accounts online.
- Click on the “Account” tab, and then select “Manage Accounts”.
- Click on the account you want to block, and then click on the “Block Account” button.
- You’ll be asked to confirm your decision, so click “Yes”.
That’s it! Your account will be immediately blocked, and no transactions will be able to take place until you unblock it. So be sure to keep that in mind if you ever lose your debit card or it gets stolen.
How to Unblock Your Stanbic Bank Account
If you have mistakenly blocked your Stanbic Bank account or you want to unblock it for any other reason, you can do so very easily. Here is a short and simple guide on how to unblock your Stanbic Bank account:
- Go to the Stanbic Bank website and sign in to your online banking account.
- Click on the ‘blocked accounts’ tab.
- Select the blocked account you want to unblock and click on ‘unblock’.
- You will be asked to provide some information and then confirm your unblocking request.
- The account will be unblocked and you will be able to use it again immediately.
Additionally, this method does not always work, so you’ll have to call a customer care representative, provide the required information and ask them to unblock your account. You can also visit the nearest Stanbic IBTC bank to unblock it.
What Are The Common Reasons to Block/Unblock a Stanbic Bank Account?
Now that you know how to block and unblock a Stanbic Bank account, let’s take a look at some common reasons why people do it.
One reason you might want to block your account is if you suspect that someone has stolen your card or PIN. If this happens, you should block your account yourself or report it to the bank immediately and they will block your account to prevent any further unauthorized transactions.
Another reason to block your account is if you’re going on vacation and won’t be using it for a while. This will protect your account from anyone trying to make unauthorized charges while you’re away.
Finally, you might want to unblock your account if you’ve had problems with it in the past but have since resolved them. If this is the case, simply contact the bank and they will be happy to unblock your account for you.
How Can I Prevent My Stanbic Bank Account From Being Blocked?
Your bank has the authority to block your account once they notice any suspicious activity on your bank account.
The best way to prevent your account from being blocked is to keep your account active. You can do this by regularly making transactions and keeping a positive balance. Additionally, you can avoid making frequent withdrawals, as this can trigger a red flag for the bank.
If you need to make a large withdrawal, be sure to first notify your bank so they don’t flag your account. Lastly, keep an eye on your account activity and report any suspicious activity to your bank immediately.
By following these tips, you can help keep your account safe and prevent it from being blocked.
FAQs About Stanbic Bank Account Blocking
There are a few frequently asked questions when it comes to blocking and unblocking a Stanbic Bank account. Let’s take a look at some of the most common ones.
- How do I block my Stanbic Bank account?
If you need to block your account for any reason, you can do so by using any of the following methods listed above, you can also contact your bank directly. You can either call customer service or visit your local branch.
- How do I unblock my Stanbic Bank account?
If you need to unblock your account, you can do by logging into your mobile banking app, you can also contact your bank directly.
You will need to provide them with your account number and some other personal information in order to verify your identity. Once your identity has been confirmed, the bank will be able to unblock your account.
What happens if I forget my PIN?
If you forget your PIN, you will need to contact the bank in order to have it reset. This can usually be done by calling customer service or visiting your local branch.
So, if you need to block your Stanbic account for any reason, you now know how to go about it. It’s a quick and easy process, and you can be assured that your account is well protected.
However, if you ever need to unblock your account, you can do that as well. Just remember to keep your account details safe and secure, so you can continue to enjoy all the benefits that Stanbic has to offer.
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