stmYou’ve probably heard of Ecobank before. It’s one of the leading banks in Africa. Chances are, you have an account with them, too. But what happens when you want to temporarily block your account?
In this article, we’ll show you how to block and unblock your Ecobank account in a few easy steps. Keep reading to find out more.
Why Block My Account?
You may need to block your Ecobank account for a number of reasons. Perhaps you’ve lost your card and don’t want anyone to access your funds, or maybe you’re going on vacation and don’t want any unexpected transactions happening on your account.
Whatever the reason, it’s easy to do. Eco Bank has different ways you can use to block your account temporarily, and it’s also very easy to Unblock it when you change your mind.
How to Block My Eco Bank Account Using SMS Banking
Customers can almost exclusively conduct banking transactions using their mobile devices thanks to Ecobank Text Banking, saving valuable time by avoiding long lines at the bank.
Simply text “Stop ATM NUBAN NUMBER” to 0806ECOBANK (08063262265) from your phone to block your Ecobank account or ATM card. Transactions using ATM cards will end right away.
Keep in mind that you must send the SMS from the phone number associated with your bank account. Standard SMS rates apply.
How to Block My Eco Bank Account Using USSD
To block your Eco Bank account using USSD, dial *326*911# on your phone and follow the prompts. You will need to enter your 11-digit account number and 4-digit PIN.
Once you have blocked your account, you will not be able to make any transactions. If you need to transact later, you will need to unblock your account.
How to Block My Eco Bank Account Using Mobile Banking
If you want to block your Eco Bank account, you can do so using the mobile banking app. Here’s how:
First, open the mobile banking app and log in. Once you’re logged in, select “My Accounts” from the main menu. Then, select the account you want to block and click “Block Account”. You’ll be asked to confirm that you want to block the account. Click “Yes” and the account will be blocked.
How to Block My Eco Bank Account Using Customer Care Service
Additionally, you can block your ATM card and Ecobank account using this technique.
The customer service representatives are there to help you around the clock. They’ll respond as soon as they can if you contact them, email them, or message them on one of their social media accounts.
Here are their phone numbers:
Phone Calls: Calls to 0806-ECOBANK or +2347005000000 will connect you to the Eco Bank Customer Care service.
Contact information for Eco Bank Customer Care on social media includes:
Twitter: @Ecobank Nigeria.
Social media: @Ecobank Nigeria
Instagram: @Ecobank Nigeria
You can also write them asking them to disable your ATM card by using their email address.
Email: engcontactcentre@ecobank.com
Additionally, you can go to www.ecobank.com to view their website.
How to Unblock My Eco Bank Account
So, you might be wondering if you can unblock your bank account or ATM Card. To that, I say YES.
This can be done by going to any Ecobank branch. Make sure you see or speak with a customer care representative in person and bring your accurate account information. The bank will, nevertheless, activate your account in 24 hours.
Your other accounts won’t be harmed or complicated if your account is blocked. However, if there is suspicion, it is a technique to improve or secure your account from fraudulent debits and manipulations. You must take action swiftly, though, if scammers obtain your account information.
Understanding the Different Levels of Blocking
It’s important to understand that there are different levels of blocking when it comes to your Ecobank account. The first level is known as “suspension.” This is when your account is temporarily blocked and you are unable to use it.
The second level is called “restriction.” This is when your account is still active but you are only able to use it for certain limited purposes. For example, you may be able to use your account to make withdrawals but not deposits.
The third and final level is known as “termination.” This is when your account is permanently closed and you are no longer able to use it.
Depending on the reason why your account has been blocked, you may be able to have the block removed by contacting Ecobank customer service and providing the required documentation.
FAQs About Eco Bank Account Blocking
- How do I block my account?
There are several ways you can block your account, but if you want to block it using the traditional way, then you’ll need to contact customer service and request that they do so.
They’ll likely ask you for your reason for wanting to block your account and may require some additional information from you.
- How do I unblock my account?
There are also several ways to unblock your account, however, you can also contact customer service and request that they do so. They’ll likely ask you for your reason for wanting to unblock your account and may require some additional information from you.
- Can I still use my debit card if my account is blocked?
If your account is blocked, you will not be able to use your debit card. However, you may be able to use your credit card if you have one associated with the account.
- What happens if I block my account?
When you block your account, it will no longer be accessible. This means that you will not be able to use it to make transactions or access your funds.
Conclusion
So, if you’ve lost your card or it has been stolen, or you just want to take a break from using your account, you can easily block your Eco Bank account. And if you later change your mind, you can easily unblock it.
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