Dollar General Customer Service Contact (Phone, Email)

Hey there, searching online for Dollar General Customer Service Contact? You’re at the right place. This article features all you need to know about Dollar General Customer Service. Read on!

Dollar General provides high-quality merchandise at everyday low prices for all family members.

The company strives to make shopping simple and convenient with easy-to-shop stores and give consistently low rates on necessities like food, snacks, health and beauty aids, cleaning supplies, basic clothing, housewares, seasonal goods, paper products, and much more from America’s most dependable brands.

If you have any questions or concerns, the customer service department is available to help. You can contact a representative by phone or email.

Please find the contact information below.


What Is the Dollar General Customer Service Phone Number and Email Address?

The Dollar General customer service phone number and email address are two of the most important contact information for the company. This is how you can get in touch with customer service to ask questions, give feedback, or make complaints.

The customer service phone number is 1-800-678-9258. The customer service email address is

Other Contact Info Include:

For Media Inquiries Only:


Call: 1-877-944-3477


For Customer Service Inquiries:



For Paid Advertising Inquiries:

Call: 615-855-5775

For Human Resources Inquiries Involving Current, Former or Potential Employees:

Call: 1-888-877-9374


Call: 1-855-ASK-DGHR (275-3447)

For Dollar General Literacy Foundation Inquiries:


Social Media Handles:

Facebook: DollarGeneral

Twitter: DollarGeneral

Instagram: DollarGeneral


Tips for Effectively Interacting With Customer Service

When it comes to customer service, it’s important to be polite, understanding, and helpful. Here are a few tips for effectively interacting with Dollar General’s customer service department:

First, always be polite and respectful. Remember, you’re talking to another human being, and they deserve to be treated with kindness and respect.

Second, be clear and concise in your questions or concerns. The customer service representative is not a mind reader, so make sure to state your issue or question in a clear and understandable manner.

Third, remain patient. Sometimes representatives are dealing with multiple customers at the same time, so they may not be able to answer your question right away. However, they will do their best to address your concern as soon as possible.

FAQs on Dollar General Customer Service

Wondering what common questions people have about Dollar General customer service? Here are a few of the most frequently asked questions.


Q. What is the Dollar General customer service phone number?

A. The customer service phone number for Dollar General is 1-800-678-9258, and you can call Monday through Friday from 8am to 5pm CST.

Q. How do I contact Dollar General through email?

A. You can send an email to, and a representative will typically get back to you within 24 hours.

Q. What other methods do I have to contact Dollar General?


A. You can also reach out on social media platforms such as Facebook, Twitter, and Instagram @DollarGeneral, or submit a support request form directly on their website.


Here’s the contact information you need if you need to get in touch with Dollar General customer service. Remember, you can always reach out to them if you have any questions or need help with anything.

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